Shop 9, Montecasino Fourways, Gauteng

Position Overview

Verdicchio is seeking a sophisticated, high-energy, and detail-oriented Junior Front of House (FOH) Manager to join our elite hospitality team. This role is tailored for an aspiring hospitality professional looking to step into management within a premium, high-end dining establishment.

Under the guidance of the Senior Management team and Sommelier, you will ensure the flawless execution of daily fine-dining operations, maintain impeccable service standards, and elevate the overall guest experience. A key component of this role includes supporting the management of our extensive, world-class wine collection and ensuring our beverage service aligns with our culinary standards.

Key Responsibilities

Fine-Dining Floor Management & Guest Experience

Elite Service Excellence: Ensure the highest standards of premium hospitality are met consistently by all floor staff, maintaining an atmosphere of sophisticated, seamless service.

Active Floor Presence: Maintain a highly visible and engaging presence on the floor during service peaks, seamlessly greeting high-profile guests, regular patrons, and corporate clients.

Guest & VIP Relations: Handle guest inquiries, feedback, and special requests with the utmost discretion, professionalism, and diplomacy.

Reservations & Floor Logistics: Optimize table allocations and floor plans using high-end reservation systems to ensure smooth guest flow and maximize dining room efficiency.

Wine Cellar & Beverage Integration

Wine Service Support: Work alongside our Sommelier team to ensure proper wine presentation, correct glassware utilization, decanting protocols, and optimal serving temperatures.

Inventory & Cellar Management: Assist with the meticulous tracking, organization, and stock control of our large-scale, high-value wine holding and premium spirits.

Upselling & Pairing Culture: Foster a culture of beverage excellence on the floor, encouraging waitrons to confidently recommend wine pairings and premium beverage options.

Team Leadership & Elite Training

Staff Supervision & Grooming: Supervise floor staff to ensure immaculate grooming, punctuality, and behavioral standards that align with a luxury dining brand.

Pre-Shift Briefings: Conduct detailed pre-shift briefings covering daily culinary specials, high-value wine features, VIP guest preferences, and service focal points.

Mentorship: Help train and onboard waitrons and runners, focusing on refined service etiquette, menu depth, and basic wine knowledge.

Operational & Administrative Support

Opening/Closing Protocols: Manage secure opening and lock-up procedures, including rigorous cash-ups, POS shift reconciliations, and detailed management handovers. Asset Management: Oversee the careful handling and inventory of premium assets, including high-end crystal glassware, luxury cutlery, and linen.

Experience and Qualifications

Experience: Minimum of 2–3 years of experience in a high-end fine dining, luxury hotel restaurant, or premium wine estate environment (experience as a Senior Waiter, Sommelier assistant, or Shift Supervisor is highly advantageous).

Wine Knowledge: A strong foundational knowledge of wine is essential. Formal certifications (e.g., WSET Level 1 or 2, Cape Wine Academy, or equivalent) are highly preferred.

Systems: Proficiency with premium restaurant Point of Sale (POS) systems and advanced reservation platforms (e.g., Dineplan).

Education: Matric certificate (Grade 12). A qualification in Hospitality Management or Food & Beverage is a significant advantage.

Key Competencies & Attributes

Refined Demeanor: Impeccable presentation, polished communication skills, and the ability to interact comfortably with affluent clientele.

Passion for Wine & Gastronomy: A genuine appreciation for fine wine, premium spirits, and culinary artistry.

Composure Under Pressure: Ability to manage a high-volume, high-expectation floor while maintaining a calm, welcoming, and commanding presence.

Meticulous Eye for Detail: A habit of noticing the small things—from a slightly misaligned wine glass to a guest needing immediate attention.

What We Offer

A highly competitive market-related salary tailored to fine-dining standards.

The opportunity to work with and learn from one of the region’s finest wine collections.

Direct mentorship from seasoned industry professionals and clear career progression into senior luxury restaurant management.

Application

To Apply: Please submit your CV, a recent professional photograph, and a brief motivational letter outlining your experience in high-end hospitality

Exceptional Mediterranean cuisine with an extensive wine collection in the heart of Montecasino, Johannesburg.

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